This programme has been designed to support people who have had a career break or are trying to transfer their skills in to a new sector or one they used to work in. We know that any gap in work experience or a move away from a sector or skill set makes it very hard to return or join through standard recruitment channels.

The roles in this programme tend to run on a 12 week work placement with a view to securing a permanent role at the end of that period. Although it’s not guaranteed, 96% of our candidates who join the programme go on to secure permanent roles with their host organisation.

As a candidate working with STEM Returners you have access to free CV writing and Interview coaching and if you are successful in securing the role you’ll get access to coaching and mentoring programme to help you thrive in the role.

If you meet the criteria for this role but are unsure if you are eligible for the programme, we encourage you to make an application.

Skillset and Experience:

• Experience managing customers across multiple sites.
• Experience managing technical and sales teams.
• Experience in change management.
• Ability to work dynamically and remotely and manage remote teams.
• An appetite and ability to embrace new technology and new methods of delivering services.

Any required qualifications:

• No specific qualifications required – skills and experience are key here.

Key Responsibilities:

• Lead and manage the delivery of technical services, ensuring the highest quality service for our customers
• Build and maintain strong relationships with key customers, ensuring their technical needs are met
• Address complex technical challenges and provide innovative, timely solutions, managing escalations when necessary
• Ensure compliance with industry standards, regulations, and health and safety requirements across all operations
• Utilize data to track performance metrics, generate reports, and drive continuous service improvements

Location(s):

• M62 Corridor