Process Lead
National Grid
This programme has been designed to support people who have had a career break or are trying to transfer their skills in to a new sector or one they used to work in. We know that any gap in work experience or a move away from a sector or skill set makes it very hard to return or join through standard recruitment channels.
The roles in this programme tend to run on a 12 week placement with a view to securing a permanent role at the end of that period. Although it’s not guaranteed, 96% of our candidates who join the programme go on to secure permanent roles with their host organisation.
As a candidate working with STEM Returners you have access to free CV writing and Interview coaching and if you are successful in securing the role you’ll get access to coaching and mentoring programme to help you thrive in the role.
If you meet the criteria for this role but are unsure if you are eligible for the programme, we encourage you to make an application.
This role will work across Construction Strategy, engage with ongoing works to develop and deliver new processes and ways of working across a range of areas. The role will be to engage, map and translate new ways of working into formal business processes; taking a view of how they interface with existing business processes and engaging in the correct communications as required to ensure consistency and alignment. The role will also focus on assurance of existing or new processes; ensuring they are followed correctly and upholding compliance.
Key Accountabilities
- Liaising with process development owners and consultees from across the business
- Mapping temporary processes visually and articulating complex processes in a reader-friendly way
- Support the development of new process where required
- Interface with existing business processes to produce assessments of alignment and conflict with proposed new ways of working
- Map and formalise new business processes end-to-end, engaging with relevant process owners and business governance develop
- Maintain and log lessons learnt, blockers or risks to delivery
- Facilitate workshops and development sessions where required to foster collaborative relationships and align on best-for-business solutions
- Write supplementary and supporting documentation as required
- Monitoring process compliance
- Assessing and assuring process effectiveness, inclusive of assurance reporting
- Continuous Improvement support, inclusive of championing a culture of quality & compliance
Knowledge, Experience and Technical Know How
- Interpersonal and Stakeholder Management
- Strong external mindset – able to see things from a stakeholder’s perspective and act as the stakeholder advocate
- Strong change skills which can be used to influence and drive best practice within ET
- Good relationship management skills
- Experience facilitating meetings and understanding
General
- Understanding and experience of process mapping
- Ability to write guidance documents
- Experience of translating ways of working into written business processes (preferred)
- Proactive, curious and able to comfortably work autonomously or as part of a broader team/network on projects
- Creates and promotes an environment which strives for continuous improvement and the implementation of best practice
Experience Required
- Experience using Visio or similar process mapping software
- Highly proficient in MS PowerPoint, MS Word, MS Excel
- Experience of being part of a change management programme (preferred)
- Experience of developing or implementing new processes, tools or ways of working
- Experience of interfacing with, improving or designing complex processes or end-to-end ways of working
Location:
- Sheffield
If you wish to speak to one of our Returner Specialists about this role in more detail, please call us on 01329 623 246 (option 1)




